gotsbet Terms & Conditions

By accessing the gotsbet website at https://gotsbet.net, creating a player account, making a deposit, claiming a bonus, or participating in any game or betting market offered on the platform, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions in their entirety. These Terms apply to all users of the gotsbet platform, including visitors who browse without a registered account.

If you do not agree with any part of these Terms & Conditions, you must immediately discontinue your use of the gotsbet platform and, if you hold a registered account, request its closure by contacting [email protected]. gotsbet operates as an online casino and sports betting platform targeting adult players in Bangladesh. These Terms constitute the entire agreement between you and gotsbet with respect to your use of the platform and supersede all prior agreements, representations, and understandings.

These Terms & Conditions are written in English and the English version shall be the definitive and legally binding version in the event of any dispute or ambiguity. gotsbet may provide translated summaries for informational purposes, but those summaries do not have legal standing over the English original.

gotsbet is strictly an 18+ platform. To register and use any gotsbet service, you must satisfy all of the following eligibility criteria at all times:

• You must be at least 18 years of age at the time of registration and throughout your use of the platform.
• You must be accessing gotsbet as a private individual for personal entertainment purposes, and not as a representative of a company, organisation, or third party.
• You must not be registered as a self-excluded player on gotsbet or any other platform where a self-exclusion agreement includes gotsbet.
• You must not be accessing gotsbet from a jurisdiction where online gambling is explicitly prohibited by the laws applicable to you personally, regardless of gotsbet's availability in that jurisdiction.
• You must not be a current employee, director, contractor, or close family member of any employee or contractor of gotsbet or its affiliated game providers.

Age Verification

gotsbet reserves the right to request identity and age verification documents from any player at any time, including but not limited to during the registration process, before processing a withdrawal, or following an unusual pattern of activity. Acceptable documents for age verification include a valid National Identity Card (NID), passport, or birth certificate issued by the appropriate Bangladeshi authority. Failure to provide satisfactory documentation within the requested timeframe will result in account suspension pending verification.

In the event that a player is found to be under 18 years of age, gotsbet will immediately close the account, void all gameplay, and return any deposited funds minus any bonuses that were claimed. gotsbet takes its obligations with respect to underage gambling extremely seriously and operates a zero-tolerance policy.

To access the full range of gotsbet services, you are required to create a registered player account. The registration process requires you to provide accurate, complete, and current personal information, including your full legal name, date of birth, valid email address, and registered mobile number linked to your preferred payment method (e.g., bKash or Nagad).

Accuracy of Information

You warrant that all information submitted during registration and throughout your use of gotsbet is truthful and accurate. Providing false, misleading, or incomplete information — including the use of a fictitious name, incorrect date of birth, or another person's payment details — is a material breach of these Terms and will result in immediate account closure and forfeiture of all balances. gotsbet is not liable for any losses suffered as a result of information inaccuracies attributable to the player.

Account Security

You are solely responsible for maintaining the confidentiality of your gotsbet username and password. You must not share your login credentials with any third party under any circumstances. gotsbet will never ask you for your password via email, live chat, or any other communication channel. If you believe your account credentials have been compromised, you must notify gotsbet immediately at [email protected] and change your password without delay.

gotsbet offers optional two-factor authentication (2FA) via OTP to your registered mobile number. Players are strongly encouraged to enable this feature to add a second layer of security to their account. gotsbet cannot be held responsible for losses arising from a player's failure to enable available security features.

One Account Per Player

Each player is strictly limited to one registered account on gotsbet. If duplicate accounts are identified, gotsbet reserves the right to close all associated accounts, void all bonuses, and withhold balances pending a review. Where duplicate accounts are found to have been created to abuse a promotional offer, gotsbet may permanently ban all associated accounts.

All financial transactions on gotsbet are processed exclusively in Bangladeshi Taka (BDT). gotsbet does not apply currency conversion charges. Players may deposit and withdraw funds using the payment methods listed in the table below, subject to the stated limits and conditions.

Withdrawal Conditions

Withdrawal requests are subject to identity verification. Before processing your first withdrawal, gotsbet may require you to submit proof of identity and proof of ownership of the payment method used to deposit. Withdrawals will only be sent to the same payment method and account number used to make the original deposit. gotsbet reserves the right to perform additional verification checks for withdrawals above ৳50,000.

Players must not use gotsbet as a money transfer or payment processing service. Any account suspected of depositing and withdrawing funds without meaningful gameplay activity may be flagged for review, and associated balances may be withheld pending investigation.

Declined Transactions

gotsbet is not responsible for deposits that fail due to incorrect payment details entered by the player, insufficient funds in the source account, or technical issues on the side of the third-party payment provider. If a deposit does not arrive in your gotsbet wallet within 30 minutes, please contact [email protected] with the transaction reference number from your mobile banking provider.

gotsbet offers a range of bonuses and promotional incentives to both new and existing players. These include, but are not limited to, welcome deposit bonuses, reload bonuses, free spins on selected slot titles, cashback on net losses, and seasonal promotions tied to events such as BPL season, IPL, Eid, and Pohela Boishakh. All promotions are subject to these general bonus terms as well as any specific terms stated at the point of the offer.

Wagering Requirements

Most bonuses issued by gotsbet carry a wagering requirement, which is the total amount you must wager before any bonus-derived winnings can be withdrawn as real money. The specific wagering multiplier applicable to each promotion will be stated clearly in the promotion's individual terms. As a general guideline, gotsbet bonus wagering requirements range from 20x to 40x the bonus amount unless otherwise stated. Only wagers placed on eligible games contribute to wagering completion.

Bonus Expiry

All bonuses and free spins issued by gotsbet carry an expiry date. If the wagering requirement attached to a bonus is not completed before the stated expiry, the bonus balance and any winnings derived from it will be forfeited automatically. Expiry dates are displayed in your account bonus wallet and are always stated in Bangladesh Standard Time (BST, UTC+6).

Bonus Abuse

gotsbet actively monitors bonus activity to detect and prevent abuse. Actions that constitute bonus abuse include creating multiple accounts to claim the same offer more than once, exploiting a technical error in the platform to gain an unintended financial advantage, using automated software or bots to place qualifying wagers, and engaging in arbitrage betting strategies that eliminate risk artificially. gotsbet reserves the right to void bonuses, withhold withdrawals, and close accounts where bonus abuse is confirmed.

All games and betting markets available on gotsbet are provided by certified third-party studios and sportsbook engines. These providers include Evolution Gaming, Ezugi, Pragmatic Play, NetEnt, Microgaming, Spribe, and Jili, among others. Each game operates under the rules and Return to Player (RTP) specifications established by the respective provider. gotsbet does not modify game mechanics or RTP values.

Random Number Generators

All casino games on gotsbet that depend on random outcomes — including slots, roulette, baccarat, blackjack, and bingo fishing — use certified Random Number Generator (RNG) technology. The RNGs used by gotsbet's game providers are independently tested and certified by recognised testing laboratories. gotsbet does not have the ability to alter, pause, or influence the outcome of any certified RNG-based game.

Malfunction Voids Play

In the event of a technical malfunction, disconnection, or software error that affects the outcome of a game round or betting market, gotsbet reserves the right to void the affected round and return the wager to the player's balance. gotsbet's decision in such matters is final. Where a malfunction results in a displayed win that is clearly erroneous (for example, a displayed jackpot that is inconsistent with the game's stated jackpot range), gotsbet is not obligated to honour the erroneous payout and may void the transaction.

Cricket & Sports Betting

All sports betting markets on gotsbet — including BPL, IPL, T20 World Cup, ICC tournaments, and international cricket fixtures involving the Bangladesh Tigers — are subject to the settlement rules of the relevant sportsbook engine. Markets are settled in accordance with official match results as confirmed by the relevant governing body (e.g., BCB, ICC, BCCI). In the event of match abandonment, postponement, or cancellation, gotsbet's standard void/refund rules for the relevant market type will apply as stated in the specific market terms.

The following actions are strictly prohibited on the gotsbet platform. Engaging in any prohibited conduct will result in immediate account suspension, forfeiture of balances, and permanent ban from the platform. gotsbet reserves the right to report suspected criminal activity, including money laundering, to the appropriate authorities.

gotsbet reserves the right to suspend or permanently close any player account at its sole discretion if it determines that the account has been used in breach of these Terms & Conditions, that the account holder no longer meets the eligibility criteria, or that continued operation of the account poses a risk to the platform's integrity or to other players.

Voluntary Closure

Players may request the voluntary closure of their gotsbet account at any time by contacting [email protected]. gotsbet will process account closure requests within 24 hours of receiving a verified request from the registered email address on the account. Any remaining real-money balance at the time of closure (net of any active bonus funds that have not met wagering requirements) will be returned to the player's registered payment method within 3 to 5 business days.

Self-Exclusion

Players who feel that their gambling is becoming problematic may request a self-exclusion period through the gotsbet responsible gaming tools. Self-exclusion periods are available for durations of 30 days, 90 days, 6 months, 12 months, or permanently. During a self-exclusion period, the player will not be able to log in, deposit, or participate in any game or betting market. Self-exclusion requests are actioned within 24 hours and gotsbet will make all reasonable efforts to prevent marketing communications from reaching self-excluded players during the exclusion period.

Balances Upon Closure for Breach

If gotsbet closes an account due to a confirmed breach of these Terms & Conditions — including but not limited to fraud, bonus abuse, operating multiple accounts, or money laundering — gotsbet reserves the right to withhold some or all of the balance in that account pending investigation. Where fraudulent or illegal activity is confirmed, the full balance may be forfeited and the matter referred to the appropriate authorities. gotsbet's decision in such cases is final, subject to any dispute resolution procedures outlined below.

Disputes & Governing Principles

In the event of a dispute between a player and gotsbet regarding any transaction, game outcome, bonus award, or account decision, the player should first contact the gotsbet support team at [email protected] with full details of the dispute. gotsbet aims to respond to all dispute submissions within 48 hours. gotsbet's records of all transactions and gameplay activity shall constitute the primary evidence in any dispute, and the player acknowledges that these records are accurate unless demonstrable technical evidence to the contrary is provided.

To the fullest extent permitted by applicable law, gotsbet shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the gotsbet platform, including but not limited to loss of profits, loss of data, or business interruption. gotsbet's total aggregate liability to any player in connection with any single event or series of related events shall not exceed the total amount deposited by that player in the 30-day period immediately preceding the event giving rise to the claim.

gotsbet does not guarantee that the platform will be available without interruption, error-free, or free from viruses or other harmful components. While gotsbet takes all reasonable steps to maintain platform availability and security, scheduled and unscheduled maintenance periods may occasionally affect access. gotsbet will endeavour to notify players of planned maintenance in advance where practicable.

These Terms & Conditions, together with the gotsbet Privacy Policy and Responsible Gaming Policy, constitute the entire agreement between you and gotsbet. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. Any failure by gotsbet to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

gotsbet reserves the right to assign or transfer its rights and obligations under these Terms to any affiliated entity or successor organisation without prior notice to players, provided that such assignment does not materially reduce the rights afforded to players under these Terms. Players may not assign or transfer their account or any rights under these Terms to any third party.